FAQs

Are the  trips suitable for non swimmers?

Yes, the trips ares suitable for non-swimmers. You can snorkel while wearing a life jacket, and our guides will take good care of you. If weather permits, when we arrive at Maya Bay a long tail boat is available to transfer customers and their bags to the beach. In low season, we usually have to get to the beach by the rear entrance to Maya Bay which involves a short swim and then climbing through a cave. We can kayak in bags and those people who can’t swim.

Do you provide luggage storage?

Yes, we offer free, secure luggage storage at our tour shop . Our office is situated on Phi Phi Don. It is a 5 minute walk from the pier. Walk off the pier, turn right at the T intersection, and then walk about 300 metres. Take the 4th  street on the left, opposite the big green shop called Island Divers. Walk another 50 metres to our travel shop, on the right hand side of the road. It is called Chao Koh Tour and has the Maya Bay and Plankton Tour signs out front.

What is the group size?

Our average over the whole year is 25 per night. We will have maximum of 30 people  Our boat is licensed to carry 70 people  The quietest time is around the full moon on any month as a lot of travelers go to Koh Phangnan for the full moon party. Otherwise, no night of the week is busier than the other. On Phi Phi, it is Saturday night every night!

What is your refund Policy?​

Our refund policy is a 100% refund (less PayPal fees) if cancelled up until 1 month of the date you are booked to come and 50% after that. In the unlikely event that we need to cancel due to bad weather we will attempt to reschedule or offer you a full refund.

Do you provide for Vegetarians?

Our standard menu includes a vegetarian option. Feel free to bring your own food if you wish.

How do I get to Phi Phi Don from Krabi?

You need to catch a ferry from Krabi Pier, located near Krabi Town. The cheapest way to get to Phi Phi Don is to buy a combined taxi and boat transfer from the airport or from your hotel.

These can be purchased from any travel shop in Krabi and do not need to be booked in advance.


The ferries leave from Krabi at 9:00 am, 10:30 am, 1:30 pm, and 3:00 pm. 
The trip takes 2 hours


 

How do I get to Phi Phi Don from Phuket?

Catch a ferry from Rassada Pier near Phuket Town.

There are ferries from Phuket at 8:30 am, 11:00 am, 1:30 pm, and 2:30 pm.The trip takes 2 hours


The cheapest way to get to Phi Phi Don from Phuket is to by a combined taxi and boat transfer from the airport or from your hotel. These can be purchased from any travel shop in Phuket and do not need to be booked in advance.


In high season you can also take a speedboat to Phi Phi Don, which is a more expensive journey, but much quicker. Again, just check at any travel shop in Phuket.

Are there toilets or showers available?

There are 6 flush toilets on the island. On board our boat we have toilets and fresh water showers.

What about mosquitoes?

On the island mosquitoes are not too bad. Usually, mosquitoes are only around at dusk and dawn. If there is more than a slight breeze, however, they won’t be around at all. On the boat there are none at all.

What should I bring with me ?

Bring a change of clothes, towel, camera, insect repellent and money for drinks.

What is for dinner?

Vegetable Curry, Chicken Green Curry, (all medium spicy), mixed vegetables in oyster sauce (not spicy) and steamed rice. Supper is BBQ chicken and garlic bread.

What is the weather like in low season?​

Thailand weather is unpredictable from May to November. We have learnt there is no weather forecast you can 100% rely on.

 

The weather in Phi Phi is different from Phuket, and different again from Krabi. It actually rains less on Phi Phi Don and less again on Phi Phi Leh (Maya Bay) than it does in Phuket or in Krabi.


The weather is normally really good. It might rain most days in those months, but it is often hard and short. Because it is hot anyway, most people don’t really mind such rain showers. However maybe four times per year it will rain for 3-5 days straight. The problem with this is that you can’t predict when the big storms will happen.

 

As a guide, for the past two years, we have had to cancel approximately three  trips per month due to bad weather in low season.

We do have cover if it rains  and some of our favourite memories include swimming in Maya Bay in torrential rain.


If you come with us, and we have to cancel due to bad weather, we will try and reschedule your trip, or offer you a full refund.

Are the trips suitable for Children?

The Plankton trip is certainly suitable for children.

The Sleep Aboard trip is a different matter. To be honest, we prefer not to take children but do not want to discriminate against people with children who really want to come.

There are some safety issues you need to be aware of. In low season (May to November) waves can be rough and we may need to get to Maya Bay through a back entrance which will require swimming or kayaking and entering through a cave.This can be a bit scary for non-swimmers.

Also, you need to be aware that most of our customers are in their 20's and like to party, so it can get noisy. 


If you are concerned that drinking and noise from partying may be a problem for you or your child, then the Sleep Aboard  trip may not be for you.

I still have more questions.........

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